SPV QA Perbankan

Mitracomm Ekasarana PT    Solo (Surakarta)

Bidang Pekerjaan:
R&D / Quality Management

Gaji:
IDR 4.000.0005.000.000


Deskripsi Pekerjaan

  • Memastikan kegiatan operasional pelayanan contact center sesuai dengan SOP
  • Menjaga kualitas pelayanan customer dengan baik
  • Mengolah data dan menyajikan laporan pengukuran kualitas layanan Contact Center
  • Menganalisa hasil laporan pengukuran kualitas layanan Contact Center

Persyaratan

  • Pria / Wanita
  • Min. Pendidikan D3 / S1
  • Memiliki pengalaman sebagai SPV QA atau SPV Contact Center
  • Mampu mengoperasikan Microsoft Office
  • Menguasai operasional contact center
  • Dapat menganalisa dan melaporkan kinerja performance operasional contact center
  • Penempatan di Solo

Diiklankan sejak 3 August 2022

Ditutup pada 2 September 2022

5 Lowongan lainnya dari Mitracomm Ekasarana PT

Bandung
IDR 4.000.0005.000.000
Semarang

179 Total Aplikasi

IDR 2.107.0002.810.000
Jakarta Raya

1116 Total Aplikasi

Gaji Dirahasiakan
Yogyakarta
IDR 10.000.00013.000.000
Solo (Surakarta)
IDR 4.000.0005.000.000

Tentang Perusahaan

PT. Mitracomm Ekasarana is a subsidiary company of Phintraco Group. Established in in 1999, the company started with its Channel Solution division, the business was expanding and currently PT. Mitracomm Ekasarana has two divisions. Established in 1991, from being an authorized dealer of Panasonic Telecommunication products such as Key Telephone Systems, PABX and Fax, the company today is a world-class solutions provider of end-to-end CRM solutions and supporting products. We are certified partners of global IT and Communications leaders such as Avaya, Oracle Siebel, Oracle Fusion Middleware, Gemalto, McAfee, Juniper, Nuance, Verint, AudioCodes, NetApp, Symmetricom, Cyber Ark, etc. As a group of companies, Phintraco has been supporting and providing its customers with world-class leading edge solutions. Deliver solutions and services that help customers accelerate their business growth. We believe that this will create significant new value, to our customers and Phintraco as a group at the same time. Today, Phintraco Group has served over 300 customers, ranging from medium to large companies, local and multi-national companies, both in Indonesia and overseas market.

Mencari pekerjaan impian?

Registrasi Sekarang, cepat dan mudah

Profil Perusahaan

Mitracomm Ekasarana PT

Mitracomm Ekasarana PT


Industri:
Consulting, Research & Legal Services

Ukuran Perusahaan:
10,001+ employees


Kantor Pusat:
Gd The East lt 15, Jl. Dr. Ide Anak Agung Gde Agung Kav E3.2 no.1 Kawasan Mega Kuningan - Jakarta Selatan 12950


Kendaraan Umum Terdekat:
Stasiun Tebet