Software Engineer IT Support

Spice Digital Indonesia PT    Jakarta Pusat dan 3 kota lainnya

Bidang Pekerjaan:

Gaji Dirahasiakan

Deskripsi Pekerjaan

Key Job Responsibilies:

1. Execution and monitoring of Daily Operation

2. Ready to work 24x7 environments along with the different internal and external teams

3. Initial investigation for all failures/issues

4. Create, monitor and complete work requests (as per severity) through ticketing systems and assign work requests to the appropriate departments.

5. Supporting maintenance activities and production events

6. Communication to Bussiness ( head up of issues, bussiness impact, operational mitigation plan,resolution plan, statues and escalation procedure)

7. Ensure all SLA are met by ensuring all daily deliverables are met as well as monitoring any high risk jobs/cycles closely in order to mitigate any negative impact as well as sending alerts, statuses or escalations if the situation should require.


1. Linux operating system and shell scripting - intermediate

2. troubleshooting skills of Web-Servers (Apache & HTTP) - Beginner intermediate

3. Database (MySQL) - Beginner or intermediate

4. Knowledge of SS7/SIGTRAN
5. Understanding of VMWare is added advantage

6. ability to create and update documentation

7. capable of performing a broad range of technical functions

8. ability to interact with multiple teams simultaneously (Operation, development, network, security, infrastucture)

9. Experience working in service oriented environment

10. ITIL framework understanding will be added advantage

  • Laki - Laki & Perempuan

Diiklankan sejak 16 January 2020

Ditutup pada 19 January 2020

Tentang Perusahaan

In an era marked by rapid technology shifts and massive disruptions, DiGiSPICE is positioned as a trusted strategic partner in the digital transformation of private & public enterprises and governments. As a Digital Native company, we leverage our core capabilities in engineering, analytics & automation, enabling customers to easily reinvent products, operations and business models. While building a strong ecosystem over the last two decades, we have emerged as our partners preferred choice to provide tech solutions for enterprise digital transformation, digital entertainment, digital financial services and digital government services globally. Since 2000, DiGiSPICE is known to its customers as a thriving, innovation-led organization. With extensive experience in running telecom services in India (Spice Telecom), creating telecom-focused IT and content solutions and building fintech platforms and mobile ecosystems for government services, DiGiSPICE has catered to a diverse set of customer needs, whilst keeping pace with the rapid evolutions in the tech industry. Our in-depth knowledge of digital domains, acute technical insight, customer first approach and agile service delivery has helped us achieve a leading position in the segments we operate in.

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Profil Perusahaan

Spice Digital Indonesia PT

Spice Digital Indonesia PT

IT & Telecommunication

Ukuran Perusahaan:
201 - 500 employees

Kantor Pusat:
Menara Ravindo 15th Floor, Jalan Kebon Sirih No.75 Menteng