Network Management

Personel Alih Daya PT    Jakarta Raya

Pengalaman Kerja:
Fresh Graduate akan dipertimbangkan

Bidang Pekerjaan:
IT

Gaji:
Gaji Dirahasiakan


Deskripsi Pekerjaan

  • Ensuring accurate and timely 1st level support. 
  • Ensuring Surveillance Management & Performance Monitoring for Core, Datacomm, IP, RAN & VAS NE’s.
  • Helpdesk Management in terms of customer complaint handling, coordination and escalation.
  • Fault management in terms of TT (escalation, update, follow up and closure)  
  • Supervising and managing entire Front Office team.
  • Performance evaluation of Front Office Engineers.
  • Coordination with customer and MS internal departments.
  • Maintaining updated network topology information.
  • Front Office reports are accurately, and timely generated and distribution.
  • Routine test call execution management.
  • Final Approval of the reports generated.
  • Ensure that the FO team has the required skills and competence to perform their tasks efficiently
  • Guide & support the Front Office Engineers and Shift and team Leaders in the Front Office
  • Review the Performance Evaluations done by the Shift and Team leader

Persyaratan

  • Bachelor’s degree in Electronics, IT and Telecommunications Engineering 
  • Very Good knowledge of service networks / service applications characteristics and capabilities
  • Very Good knowledge of service performance indicators and their interpretation.
  • Very Good support system knowledge and shall be able to use required applications after proper set-up, with use of documentation without further assistance
  • Very Good knowledge of services and service applications implementation / integration processes.
  • Very Good knowledge in Access-, Core-, Transport-, and Service- Networks
  • Good leadership capabilities
  • Ability to manage the team and create team spirit in a positive manner
  • Innovative and creative
  • Self driven, result oriented, very good coordination and communication  skills
  • Motivated with a positive attitude.

Diiklankan sejak 13 June 2019

Ditutup pada 20 June 2019

5 Lowongan lainnya dari Personel Alih Daya PT

Jakarta Raya
Gaji Dirahasiakan
Jabodetabek
IDR 3.500.0005.500.000
Jabodetabek
IDR 12.000.00015.000.000
Jakarta Selatan
IDR 5.000.0006.500.000
Jakarta Selatan
Gaji Dirahasiakan

Tentang Perusahaan

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Profil Perusahaan

Personel Alih Daya PT

Personel Alih Daya PT


Industri:
Other Services

Ukuran Perusahaan:
501 - 1000 employees


Kantor Pusat:
Jl. Poltangan Raya Blk. Gunuk No.35, RT.9/RW.5, Tj. Barat, Jagakarsa, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12530