Agent Sosial Media Ecommerce

Mitracomm Ekasarana PT    Semarang

Pengalaman Kerja:
Fresh Graduate akan dipertimbangkan

Gaji Dirahasiakan

Deskripsi Pekerjaan

  • Respond to customer inquiries and provide first contact resolution of customer issues via Facebook, Twitter, and other social channels.
  • Handle a wide range of complex technical problems, including the company’s most serious, visible and sensitive issues.
  • Monitor listening posts and identify trends or threats to the customer experience or our brands.
  • Moderate, implement, communicate and enforce policies within the community.
  • Deliver timely and accurate responses to customer questions and requests.
  • Provide exceptional customer experience as measured through customer surveys.
  • Display a professional, positive, and enthusiastic demeanor to employees and customers.


  • Min. Education D3 (all majors)
  • Min. IPK 2.75 (scale 4.0)
  • Willing to work with shifting
  • Ability to  speak  English,  and understand  passive  English  commands
  • Good communication and listening skill
  • Have the ability of computer operating properly
  • Have a spirit of service, willing to work in a team and has a good behavior
  • Able to control emotions well and positive thinking
  • Familiar with sosial media and Tokopedia

Diiklankan sejak 21 July 2021

Ditutup pada 2 August 2021

5 Lowongan lainnya dari Mitracomm Ekasarana PT

IDR 2.100.0003.000.000
IDR 2.200.0003.000.000
IDR 3.200.0003.500.000
IDR 7.000.0008.000.000
IDR 6.000.0008.000.000

Tentang Perusahaan

PT. Mitracomm Ekasarana is a subsidiary company of Phintraco Group. Established in in 1999, the company started with its Channel Solution division, the business was expanding and currently PT. Mitracomm Ekasarana has two divisions. Established in 1991, from being an authorized dealer of Panasonic Telecommunication products such as Key Telephone Systems, PABX and Fax, the company today is a world-class solutions provider of end-to-end CRM solutions and supporting products. We are certified partners of global IT and Communications leaders such as Avaya, Oracle Siebel, Oracle Fusion Middleware, Gemalto, McAfee, Juniper, Nuance, Verint, AudioCodes, NetApp, Symmetricom, Cyber Ark, etc. As a group of companies, Phintraco has been supporting and providing its customers with world-class leading edge solutions. Deliver solutions and services that help customers accelerate their business growth. We believe that this will create significant new value, to our customers and Phintraco as a group at the same time. Today, Phintraco Group has served over 300 customers, ranging from medium to large companies, local and multi-national companies, both in Indonesia and overseas market.

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Profil Perusahaan

Mitracomm Ekasarana PT

Mitracomm Ekasarana PT

Consulting, Research & Legal Services

Ukuran Perusahaan:
10,001+ employees

Kantor Pusat:
Gd The East lt 15, Jl. Dr. Ide Anak Agung Gde Agung Kav E3.2 no.1 Kawasan Mega Kuningan - Jakarta Selatan 12950

Kendaraan Umum Terdekat:
Stasiun Tebet